Cancellation and Refund Policy
At FizFix, we strive to provide high-quality services to all our clients. However, we understand that there may be situations where you need to cancel or reschedule your appointment with us. This policy explains our cancellation and refund procedures.
Cancellation
If you need to cancel or reschedule your appointment, we ask that you provide us with at least 24 hours' notice. This allows us to fill your time slot with another client who may be waiting for an appointment. If you cancel your appointment with less than 24 hours’ notice, we may charge you a cancellation fee. This fee is necessary to cover our costs and to ensure that we can continue to provide quality services to all our clients.
Refunds
We want you to be completely satisfied with the services you receive from us. If you are not satisfied with our services for any reason, please let us know so we can address your concerns. If you cancel your appointment in accordance with our cancellation policy, we will refund any payment you have made for the services you booked. However, if you cancel with less than 24 hours' notice and we charge you a cancellation fee, this fee is non-refundable. If we are unable to provide the services you booked for any reason, we will provide you with a full refund of any payment you have made. We may also offer to reschedule your appointment at a time that is convenient for you. This will be determined on a case-by-case basis, and we will work with you to find a satisfactory resolution to any issues you may have.
Refunds will be done only through the Original Mode of Payment.
Refunds will be done only through the Original Mode of Payment.
Contact Us
If you have any questions or concerns about our cancellation and refund policy, please contact us at info@fizfix.com. We are always happy to help and are committed to providing excellent service to all our clients.